Patient Information and FAQs
Want to fill out paperwork before you visit the clinic? Looking for the types of insurance we accept? Have a question about our services? Use the links below to access more information.
We participate with most local and many national insurance plans. However, it is your responsibility to understand whether your insurance has limits on the doctors you can see, or the services you can receive.
If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts. Please contact our billing office or call your insurance carrier should you have questions.
Many of the services provided by KidzNow are covered and paid by your insurance company. If there is a procedure ordered by one of our providers that is not covered under your insurance plan you will be held responsible for payment.
If your claim is rejected, we will help you in any way that we can in clarifying your claim. We cannot, however, guarantee your claim will be paid as plans vary greatly in coverage offered.
Here is a list of most of the insurance providers we are contracted with to provide healthcare services. If you do not see your insurance carrier, please call the member services number on your insurance card to confirm that we are providers.
Participating Insurance Plans
Most insurances are accepted including Medicaid.
Here are some of the frequently asked questions we’ve received. If you have other questions not found here, contact us.
Are COVID vaccines safe for children?
We encourage parents to speak to their pediatrician regarding any specific concerns they may have about having their child vaccinated. The current guidelines state that COVID vaccines are safe and effective for children ages 12 years and older.
You can read the CDC guidelines about COVID vaccines here
HealthyChildren.org is the parenting site of the American Academy of Pediatrics. Click here to read their suggestions related to children and COVID.
My child seems depressed. Is therapy or counseling helpful for kids?
Kids have emotions, too. Some children may have difficulty processing these emotions, especially following a traumatic event. Make sure to talk to your pediatrician about any concerns you have about your child’s mental health. There are counselors and psychologists who specialize in providing therapy to children. KidzNow can provide some recommendations for local mental health providers.
To learn more about anxiety and depression in children, visit the CDC’s children’s mental health page.
Are contact sports safe for elementary students?
Being physically active is always good for children, and playing sports is a great way to build strength and dexterity as well as learn team and leadership skills. However, it’s important that children also have a chance to rest their bodies to avoid over-exerting or injuring their developing muscles.
Some sports, like football, soccer, basketball, and gymnastics, have higher incidence of concussions. Talk to your provider about the activities your child is involved with and discuss what signs to look out for that might indicate muscle weakness, overuse, or injury. Make sure to know the signs of a concussion and talk to your child’s coach about safety protocols for your child’s sport. Remember, sports should be fun!
A key step to ensuring that children stay well is timely follow-up with a primary physician. KidzNow will let your primary care physician know about services received at our clinic to make sure your child receives necessary treatment until their condition improves. Additionally, we can help families find a primary care physician if they do not have one and can also facilitate specialist care, as needed.