What type of service can you expect when you visit KidzNow Urgent Care? Well, we have seven brand pillars that provide the structure of our services. These are:
Trust: We build trust with our families by being respectful, showing empathy, and using good communication.
Comfort: When illness or injury strikes suddenly, it is important that families experience comfort knowing that our medical facility is well-staffed, has the technology and science available to treat the condition, and can do so without adding to the anxiety associated with the visit.
Respect: Pediatric patients and their families deserve to be treated with dignity and acknowledgment of their value as individuals.
Passionate: We love our work! It is our privilege to be entrusted with the well-being of a loved one and we do not take this responsibility lightly.
Quality: From the design of our facility, our use of the newest and most reliable technology, and by hiring skilled and compassionate staff, we provide quality in the totality of our services.
Reliable: We do what we say we will do- every single time for every single patient. Families can depend on us to provide timely, accurate, and comprehensive care at every single visit.
Innovation: We are one of the few pediatric clinics that has separate ventilation systems and clinic design to avoid cross-contamination between infectious and non-infectious patients. Beyond this innovation, we use the latest medical devices and systems technology that allows us to quickly and confidentially share and interact with specialists and primary care physicians, so patients receive timely and complete healthcare. Our services are also more robust in that patients can be tested and treated for allergies, receive psychological treatment, and complete necessary lab work.
These pillars guide how we provide care to our patients and their families. Our goal is to provide a comforting environment staffed with compassionated pediatric clinicians who can quickly and reliably restore children to full health.
We welcome and encourage your feedback in regard to our ability to fulfill these expectations. Please leave us a comment here.